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Contact us

We’re here to help.

Get in touch by phone, email or post and we’ll answer your query as quickly as we can.


Support lookup

Find your dedicated support.




For registration and all business enquiries, including online support and case updates, call us on:

 0345 266 8928*




  • Option 1 to discuss options for an existing customer
  • Option 2 to discuss a new business opportunity, alternatively you can check our criteria look up tool
  • Option 3 for an update on a submitted application, alternatively you can log in to your portal
  • Option 4 for technical support such as password resets.


Please don’t send us confidential or sensitive information by email as we can’t guarantee its security.


Bank of Ireland UK
PO Box 3191
One Temple Quay

Support lookup

Find your dedicated support.



Put us to the test

Our online application system makes your life easier.

Online offers
We'll send you an online copy of your applicant's offer
Document upload
Securely upload multiple documents per application
Case messaging
Two-way communication straight to your underwriter
Document bundling
Single documentation for compliance evidencing

Issues for Apple users


You currently can’t apply if you’re using an iPad or iPhone with iOS 12.2 or higher. We’re sorry for any inconvenience this causes - please use another device.