Submitting business

Doing business with us couldn't be easier.


Login to submit and manage your cases.


Registration is quick and easy

Our award winning online application system is simple to use and easy to understand.

Once registered, you can start submitting business straight away. 

Creating AIPs and Applications is simple

Our online forms make it easy for you to enter and edit customer information. What’s more, you can create an AIP with a soft footprint and when your customer is ready, this can be converted to a full application with a hard footprint in a single click.

Case tracking lets you know how your customers’ cases are progressing. When a case is updated we’ll send you an email to let you know.

When you’ve submitted a full application, we’ll tell you which documents we need for underwriter assessment. You can upload them to the system quickly and securely. You can also use our online application system to view and pay any fees online.

The case will only be sent to an underwriter once we’ve received all the documents and the valuation report. So the quicker we get the information, the quicker we can produce your offer.

If you've got any questions, you can use case messaging to get in touch with our experienced underwriters. And if you need to see today’s service levels, you can always check our service level update.

Make the most of your toolkit

Our online toolkit has lots of helpful tools to make things easier for you.

Our mortgage experts are here to help you

Get in touch with your Business Development Manager if you need:

  • Lending criteria guidance
  • Advice on your applications
  • Product information.

Find out who your BDM is by using our ‘Support lookup tool’.

You can call our intermediary enquiry line if you need help with our system or have any case queries. It’s 0345 266 8928*and the lines are open 8.30am – 6pm Monday to Friday.


Login to submit and manage your cases.


Get in touch

Speak to our team for online support, case updates or any other business enquiries.

0345 266 8928* Lines are open 8.30am - 6pm Mon to Fri.

0345 266 8928*

0345 266 8928*

Put us to the test

Our award winning application system makes sure your time with us is well spent. 

Online offers and valuations
Download your applicant's offer and valuation
Document upload
Securely upload multiple documents in minutes
Case messaging
Message your underwriter directly
Document bundling
See everything in one place for quicker compliance evidencing